Welcome to thenewcarfactory.com.au. Your privacy is important to The New Car Factory and The New Car Factory has prepared this Privacy Policy to explain to you how The New Car Factory collects, uses, and shares your personal information. Because the thenewcarfactory.com.au website (the “Website”) is global, information about you that The New Car Factory collects or that you submit may be transferred to, processed in, and held in countries (including Australia) other than the one in which you reside. By using the Website, you explicitly consent to the collection and use of your personal information as outlined in this Privacy Policy. Please read this Privacy Policy carefully, and if you have any questions, feel free to contact The New Car Factory at privacy@thenewcarfactory.com.au.

The New Car Factory use industry standard security measures, including encryption technology, to protect your information so that it is not made available to unauthorised parties. If you have any questions regarding which measures and techniques The New Car Factory use, feel free to contact us at privacy@thenewcarfactory.com.au.

The New Car Factory automatically collect certain information to help The New Car Factory understand how its users use the Website (referred to as "Usage Data"). For example, each time you use the Website The New Car Factory automatically collects your IP address and other information about your Internet connectivity. In addition, The New Car Factory uses a technology called "cookies." A cookie is a piece of data that identifies you as a unique user. The New Car Factory uses cookies to improve the quality of the Website and make the Website easier to use. The New Car Factory does this by storing information about a particular login session in cookies in order to provide you with a seamless experience.

Within the Website, The New Car Factory uses:

(a)        temporary or “session” cookies – mean that they only last as long as you are online. The New Car Factory may use these cookies to identify you as a valid member/user so that The New Car Factory can deliver content to you, and to help The New Car Factory personalise your Website experience based on your registration preferences (such as genre choice, your connection speed, content preference and other matters). The New Car Factory may also use session cookies to help The New Car Factory facilitate any promotions or surveys that The New Car Factory provides. Within the Website, The New Car Factory may also use session cookies to keep track of your shopping cart. These cookies do not contain any personally identifying information and The New Car Factory do not store data collected by them.

(b)        permanent or “persistent” cookies – mean that they stay with you after your online session is over and you are offline. The New Car Factory may, as part of your registration process for the Website or within the shopping section of the Website, use these cookies in connection with any feature which allows you to save your member name and password so that the next time you sign in, these fields are pre-populated for you. If The New Car Factory makes such cookies available on the Website, they can only be activated if you select that option during your sign-in.

The New Car Factory may sometimes use cookies, as well as other tracking technology, such as web beacons, within the promotional emails that The New Car Factory sent to members/users or advertisements for the Website. These technologies help us track, for example, whether an email recipient has completed an event, such as signing up for a trial. The generated information is related to non-personally identifiable customer identification numbers and is only analysed at aggregate levels. The New Car Factory may send these emails via third-party service providers that act on behalf of The New Car Factory.

The New Car Factory sometimes utilises third party service providers to help The New Car Factory track the activity and user flows within the Website. These third parties may use temporary cookies and/or web beaconing technology to facilitate such tracking. Such tracking tracks an individual member/user’s movements but the data is not tracked in a personally identifiable way. Such data is stored and analysed on an aggregated basis for purposes of internal analysis by The New Car Factory to continue to optimise the member/user experience.

If The New Car Factory engages with any advertising partners and or other third parties, The New Car Factory’s approved advertising partners and third parties whose products or services are promoted on the Website may also use cookies, and The New Car Factory  advise that you should check the privacy policies of such third party information and websites for information about their cookies and other privacy practices if you are presented with one of their offers during your association with The New Car Factory.

The New Car Factory may combine Usage Data with Personal Information (as defined below) in a manner that enables The New Car Factory to trace Usage Data to an individual user. The New Car Factory do so, however, only for The New Car Factory’s own internal purposes and will not share such combined data with third parties unless you have given The New Car Factory permission to do so.

When you register to become a member/user of the Website and in several other areas throughout the Website, The New Car Factory collects your name, email address, mailing address, demographic information and profile data and any other personal information you choose to provide and submit to The New Car Factory (referred to as "Personal Information"). The New Car Factory use your Personal Information to communicate with you, to provide The New Car Factory’s services through the Website (as requested or otherwise), to provide a more personalised experience on the Website, to notify you of new product releases, to send service notifications, to customise the advertising and content you see, to fulfill your requests for products and services, to improve The New Car Factory’s services, to conduct research, and to solicit your feedback and input about the Website.

In addition, The New Car Factory may collect information linked to your communications, preferences, your payment and billing information, your purchases, and other information requested on surveys that are presented to you.

In addition, if you have opted into receiving newsletters or other communications from us, The New Car Factory use your Personal Information for that purpose. When you send messages through the Website, your user name will be identified in the message. Subject to the terms of this Privacy Policy, except for aggregate demographic information that The New Car Factory may share with third parties in a manner that does not link such information to any individual, (in order to improve The New Car Factory’s services and the Website, for research and reporting purposes, marketing/promotional purposes and/or for industry reporting purposes, amongst others) The New Car Factory will not share your Personal Information with third parties unless you have given The New Car Factory permission to do so.

By visiting the Website, you affirmatively consent to The New Car Factory’s collection and use of your Personal Information.

The New Car Factory may share your Personal Information with other third parties with whom The New Car Factory have business relationships and, in some cases, The New Car Factory cannot control or know their privacy practices. By visiting the Website, you affirmatively consent to The New Car Factory’s use and distribution of your Personal Information as disclosed herein.

Newsletters and Other Communications from Us – The New Car Factory’s members/users may receive newsletters, email communications, or communications through other channels for, amongst other purposes, the promotion and marketing of a product or service from The New Car Factory’s Website and associated companies, as well as other business partners, and The New Car Factory may also offer other visitors to thenewcarfactory.com.au the opportunity to sign-up for newsletters, The New Car Factory ask for contact information such as name and email address, and, sometimes, demographic and profile information.
By using the Website, you affirmatively consent to The New Car Factory’s collection and use of Your Personal Information in the same manner as The New Car Factory may use the information provided in the registration process, as set out above. The New Car Factory may offer The New Car Factory members/users the choice whether to receive mailings from others that The New Car Factory think will be of interest. Recipients of The New Car Factory mailings can unsubscribe by following instructions that may appear at the end of the email communications. Note that in order to keep The New Car Factory members/users informed about the operation of the Website, The New Car Factory may send emails and announcements that are needed for the proper functioning and administration of the Website and associated services.

Contests, Sweepstakes and Surveys – The New Car Factory may also have contests, sweepstakes and surveys at the Website. When you enter or participate in them, The New Car Factory request contact information from you (such as your full name, email address, mailing address, and telephone number) and may also request demographic and profile information. The New Car Factory will use the information you provide for the purposes of conducting the promotion. The New Car Factory may also use the information The New Car Factory collect to send you newsletters and other information The New Car Factory think may be of interest to you. Recipients of The New Car Factory mailings can unsubscribe by following instructions that may appear at the end of the email communications. Any personal information The New Car Factory collect may be associated with registration information. The New Car Factory may share aggregate information with others. The New Car Factory may sometimes partner with sponsors in offering contests, sweepstakes or surveys, and may share (provide and receive) information with them. By entering or participating in such contests, sweepstakes, and surveys you affirmatively consent to The New Car Factory’s collection and use of your data.

Notwithstanding anything in this Privacy Policy to the contrary, you understand and agree that The New Car Factory may access, preserve, and disclose any information The New Car Factory have collected about you or that you have submitted:

The New Car Factory does not knowingly collect personal information from children without appropriate parental notice and consent. The New Car Factory is committed to protect children’s privacy.

The Website provides tools for you to control your profile and other personal information. You can edit your profile and other information at any time through the Website. At any time, you can terminate your account which will remove your profile and other personal information from view.

The Website may contain links to other websites. These other sites maintain their own policies regarding the collection and use of personal information. Please familiarise yourself with the policies of such sites prior to your use of such other websites.

From time to time, The New Car Factory may change this Privacy Policy. The New Car Factory will post notice of any such change on the Website. You should visit the Privacy Policy link on the Website periodically to review any such changes because continued use of the Website following such notice shall indicate your acknowledgment and acceptance thereof. However, if The New Car Factory make any change that allows us to use your Personal Information in any materially different manner than The New Car Factory were permitted under the Privacy Policy in effect at the time you submitted such Personal Information, The New Car Factory will obtain your consent before making such materially different use.